What Information We Hold and Why
When you open an account with us, we collect your name, email address, phone number and the payment method you link — whether that is DANA, OVO, GoPay or QRIS. We also log transaction timestamps and amounts so we can resolve any deposit or withdrawal dispute
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quickly. Device identifiers and session data are stored to protect your account from unauthorised access; they are never sold to third parties. Your data is retained for as long as your account remains active, and for up to five years after closure as required by financial
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record-keeping obligations. Access to stored data is restricted to authorised staff only, and all transfers between your device and our servers use TLS encryption. Where data handling is subject to local regulation, our practices depend on local law.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.